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L S.

Contributor Level

Total Points
165

2 Reviews by L

  • NOVICA

7/6/22
Verified purchase

Ordered a beautiful wall cross, but it arrived looking much lighter color than the site pictures, unfinished, and with a notable uncolored part on the right arm. Very disappointing, especially for the money spent.

Service
Value
Shipping
Returns
Quality
  • JC Penney

8/19/20

We ordered a mattress on July 25. Were told it might take time and to check back if we hadn't heard anything by August 11.

We called on August 13 and were not given any information. We were told to try again if we hadn't gotten a call to schedule the delivery in a couple more days.

We called August 18 and were told the salesperson answering did not have any information about our order and to call back the next day when the salesperson we worked with should be there.

We called back August 19, and were told they would contact shipping and call us back with information. We did not receive a return phone call.

At this point we are talking about canceling the order so that we can finally get the mattress from somewhere else, but have still not been able to communicate with the store to talk about this.

L Has Earned 5 Votes

L S.'s review of JC Penney earned a Very Helpful vote

L S.'s review of NOVICA earned 4 Very Helpful votes

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