Thumbnail of user lucc48

Luc C.

Contributor Level

Total Points
80

1 Review by Luc

  • Lowes.ca

4/25/23

I went to purchase a swing glider last Saturday and was told that as a contractor I was entitled to a 5% discount. In order to save myself shipping fees I borrowed my friend's van. I went back to the store on Tuesday to get the item. I was told the 5 % discount was included in my bill of sale. When I checked my bill thoroughly I realized I never got the discount. I went to customer service and explained the issue to the manager Kevin O'Donald. Me. O'Donald gave me a hard time and in an arrogant way refused to honour store policy. I decided to return the item and promise myself to never shop there ever. No wonder most reviews are so bad. The good ones are probably all fake reviews.

Products used:
None and I will never shop there ever again.

Service
Returns

Luc hasn’t received any votes.

Luc hasn’t received any thanks yous.

Luc doesn’t have any fans yet.

Luc isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jwang197510
John W. reviewed Lowes.ca
10/19/23

$#*!ting service.if you need return any thing,they always could find some execuse to refuse. That...

Thumbnail of user kevinw2210
8/7/23

My wife and I went to the Etobicoke South location to browse paint and the service was invisible....