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I recently tried to purchase a coat from HoF. It arrived and was the wrong size and so I returned it following the instructions. The goods were then stolen by someone at HoF warehouse and despite proof that they have been returned HoF are refusing the refund. I would strongly advise against shopping at this online retailer. They do not offer the same level of service or risk cover as other major department stores.
Lucy K.'s review of House of Fraser earned 3 Very Helpful votes
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Scammers! Do not recommend, I have multiple bad experiences. On a regular basis they send a...
House of Fraser will you please just give up as you are terrible and you are causing misery to so...
