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Worst company! They lie that cancellation is free of charge. We had booked a flight with the hotel and had to cancel due to personal reasons. The whole thing was supposed to cost €2,100, and they asked us to pay €1,330 for cancellation, because apparently Ryanair charged such a fee. How much did the hotel cost for a week's stay for 4 people with full board, €800?! Fraudsters
Tip for consumers:
Worst company! They lie that cancellation is free of charge. We had booked a flight with the hotel and had to cancel due to personal reasons. The whole thing was supposed to cost €2,100, and they asked us to pay €1,330 for cancellation, because apparently Ryanair charged such a fee. How much did the hotel cost for a week's stay for 4 people with full board, €800?! Fraudsters
Products used:
Hotel+fly
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I booked the wrong date by mistake and wanted to cancel later for some reason but couldn't find...
Never use this horrendous company. Booked a luxury long weekend for me and my youngest daughter...
