Last night I visited the Chili's location at 7600 N. Mesa St. In El Paso, TX. I wanted to order to go. The hostess did not greet me, just asked "table for how many?" Then, when I told her I wanted to place a carryout order, she said, "go straight here, then right all the way to the end". There is a small counter against the bank end wall right next to the kitchen. Nobody was there, after waiting for about 10 minutes, I went back to the reception hostess to aske her if she could call somebody and take my order, went back to the counter after being assured that somebody would be there to take my order; after at least 15 minutes of waiting unsuccessfully, I was ready to leave, when a woman showed up who asked me in a very loud voice if I had a pick up; I told her what I was there for and how frustrated I was, she didn't acknowledge my comment at all, and just said, "So, what you want to order", I asked her for a menu which she grabbed from the top and just threw it on top of the counter. I didn't just turn around and leave because it was a very cold night to be driving around to pick another restaurant...I waited for my order at the bar...I give them one star because the bartender was a very kind and nice person; the food was okay. However, I will not recommend anyone to go there and I am not going back.