Luiz C.

I'd like to express my disappointment with Greyhound's bus. I got this bus from LA to Frenso-CA. It was above 100 degrees outside here in Central California, the bus was almost full and the AC is just not working. It was extremely hot in the bus and there is nothing we could do. Terrible experience, A pregnant woman and another passenger with congestive heart failure, both feeling bad and the bus kept going. After about the second stop, the bus just shuts down. Everyone had to stand out of the bus in the middle of a highway for about one hour waiting for another bus to pick us up. Driver was not really helpful and did not answer the questions. She kept calling supervisors and different people but not giving attention to the costumers. I don't believe it's fair to pay what I paid to get this kind of service. Costumer service refused to refund my money. Terrible experience with greyhound