Lw L.

I don't know how this has positive reviews on a Giantex Portable Washer, or even Giantex. It was bad ordering. Very bad customer service. Your treated horrible and if you don't like the product? Shipping is not at a fixed rate and it could charge way much higher than the initial order cost and it's at your own expense. This company is underhanded. They offered me $18 on a delayed wait, which I never received. I asked for a full refund even before I got the product and was denied. So I paid full price on a delayed item, and to get a refund back? I have to pay $91 in shipping fees. I highly would NOT recommend this company at all, it's not fair, they don't treat people right TRUST the negative reviews. I understand it's hard without a washer, but it truly is easier going to a laundromat. If you don't have to rely on customer service? The product is bad too. Small. Heavy, if you got any joint issues or back issues this product is not for you. It's bad for lint. It's easier to go to a laundromat than it is to manually fill up this machine. I had to buy add on's on-top of the product, such as lint collectors, rubber mat, hose attachment all additional costs. This product is loud, it's echos in my bathroom, the heavier the item the louder the echo. The clothes doesn't come out dry as people claim it does. Overall bad product, and very very bad customer service. It's underhanded, not fair, and they don't treat you right. I asked for a refund and was denied my own money back! I never even received the item at that time, and was denied my money back! Now I'm stuck with this thing I didn't even want because of bad customer service. Please save yourself the hassle, buy elsewhere, and a different product