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Do not order from here! First my package wasn't delivered, and I asked for a refund since I was moving, then they never sent me a refund. They have told me for the last seven days that they have processed it, yet can't send me a confirmation email. Every person I talk to tells me something different. This is so frustrating! Sounds like a scam!
Tip for consumers:
Never even received a product and now they won’t refund me. They also won’t price match.
Products used:
None
I never received half my order and was told I would get information multiple times and never heard back. Almost impossible to get ahold of anyone.
My order never shipped and they won't help me or give me or a refund. Every time I call I am placed on hold for 30 minutes and then they can't help me with anything. This was over $150. I would not recommend buying from here.
Terrible website. Spent over $200 and they couldn't fulfill my order after a month. Finally got told I got a refund and it's been 28 days and still nothing. Everytime I reach out they assure me it will be resolved and it doesn't.
Tip for consumers:
Do not order!!
Products used:
None didn’t ever revive and still out $200+
I ordered a package worth almost $300 and it never showed up and tillys costumer service team won't do anything to help. They say that they don't protect shipping so they can't help me any further. Every time I tried to call no manager is available to help help. This has been ongoing since September 9
Tip for consumers:
They won’t refund or re ship so goodluck
Products used:
Nothing was delivered sadly
Macy hasn’t received any thanks yous.
Macy doesn’t have any fans yet.
Macy isn’t following anybody yet.
Empty.
Hi Macy,
Thanks for your feedback. We're so sorry to hear about your refund delayed. Please email us at resolution@lucyinthesky.email if anything else.
-Kate