I ordered 3 sweaters December 6th. They did not arrive until January 15th. I tried all 3 sweaters on and was not happy with the quality so requested return information. There was not a return address on the packages and no packing slip inside. I have had nothing but problems communicating with the company. They want pictures of the items hanging up, they want pictures of the SKU numbers. They then offered me a 1/3 refund on items that have never been worn. I will never order from this company again.