Lyn S.

A package was delivered to my home address and left outside of my delivery box. My neighbor was kind enough to put the box left on the step in my mail delivery box. The next day the delivery person went into my mailbox and took the package. Crate and Barrel customer service said they couldn't do anything. They basically said that they outsource delivery and wouldn't investigate the matter. They seem unconcerned about one of their delivery people illegally retrieving things from a residential mailbox without notifying the resident.