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I've been dealing with the customer service team for a couple of days now with my initial issue not being listened to until having to explain several times, which is disappointing. Sizing at Hello Molly runs extremely small and I've had several credit notes. I ordered a skirt and the quality was INCREDIBLY see through and quality overall on products, is quite poor. I've requested for a REFUND to my card as that is an entitlement to customers. Offering ONLY credit notes is actually illegal for a company to do. Haven't got a reply since. Will be taking this matter further.
Macie C.'s review of Hello Molly earned 3 Very Helpful votes
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I ordered a dress for my day and didn't realize that Hello Molly does not refund returns. I sent...
They do not accept returns, which is totally bs. Their clothing does not fit as described or...
