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Unbelievable. Poor customer service.
I spend quite a bit in the last few weeks and received a notice that I was an "expert" organizer and to pick up a pick anytime before the end of the year. I just left the store. They were out of the "gift" and did not have anything substituted. That's a "member benefit"?! Spend a certain amount and they won't have what was promised according to their rewards program?
Products used:
Elfa
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