I've ordered from Panash twice now. Each time, the desired item had an expected ship date that I reviewed before placing the order. Each time, the order did not ship WELL PAST the posted ship date and there was zero communication about when the item would ship nor was the tracking on the website updated. If you are hoping to receive something in a timely manner, this site is not for you. Chances are that you will have to contact Customer Service to get your order shipped.
We apologize for the inconvenience and frustration caused by the delays in shipping and lack of communication regarding your orders. This falls short of the level of service we aim to provide, and we understand how important it is to receive timely updates on your purchases. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for our customers in the future. If you have any outstanding issues or concerns regarding your orders, please don't hesitate to reach out to our customer service team for assistance.