Bill M.

I made the mistake of using Grub Hub again. Every time I do, the delivery time changes several times. After the third time change I called customer service. She apologized and said if the food arrives cold the total order would be refunded. The order was 90 minutes late, of course it was cold. The soup was spilled and it looked like my meal had been picked through. When I called to collect my refund, I was told they could not refund. They offered a $10 credit on my next order. Holy crap! Really? $10 of of an over priced, cold, late meal? I am good. Grub Hub is horrible and their customer service is even worse.