Thumbnail of user marcg2251

Marc G.

Wamego Kansas

Contributor Level

Total Points
160

2 Reviews by Marc

  • LBC Express

12/29/23

I booked to ship a box from the midwest USA to the Philippines using their website.
Upon completion of the booking and payment info, they charged my card and their website went to an error page without giving me any information about the booking I just place. Their customer service wanted a booking number that I assured them repeatedly I never received.
I even tried a second time, silly me. My bank even allowed them to steal a total of $260.

Zero stars for sure!

Tip for consumers:
I ended up using ShipNex who booked it through FedEx and was able to get the box to the Philippines much faster than expected, it was more than LBC but less than FedEx.

  • CarParts

10/7/23
Verified purchase

Mirror arrived fast, perfect fit for the vehicle but the power and heated mirror connection does not fit. Will settle for no power or heated passenger side mirror but not happy about it. It does look nice though.

Tip for consumers:
The side mirror, itself looks nice and fits well just the electrical connector for the powered and heated mirror does not fit.

Products used:
My mother decided to live without the heated and power mirrors as it looks nice and a return would take too long.

Value
Shipping
Quality
Thumbnail of user carpartsc1
Carparts C. – CarParts Rep

Hi Marc G.,

Thank you for bringing this issue to our attention.

Your feedback as a customer is very helpful in order for us to determine the areas that we need to work and improve on. We apologize for the inconvenience this has caused you.

Kindly send us a message at dgteamcustomeradvocate@carparts.com with your order details so we can further assist you.

Here is the Ticket# CAT-98103 and please put it on the subject line of your email.

Thanks,
Anthony C.
Customer Advocate Team

Marc hasn’t received any votes.

Marc hasn’t received any thanks yous.

Marc doesn’t have any fans yet.

Marc isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elenar224
4/19/24

Shipped a laptop from malabon to san antonio sto tomas batangas. Been 3 days the status is still...

Thumbnail of user viviann138
3/12/24

Kelan ba mapapalitan ang lbc? Pahirap ng Pahirap sa pag deliver ng mga padla nmin. Do something...