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While their products are authentic and lovely, it is VERY difficult to make purchases. They have major server issues. You have to refresh the page a million times and sign in over and over hoping that your order goes through. It takes me upwards of 20 minutes to get their broken website to work. Ridiculous.
They also process orders very slowly, and shipping sometimes takes weeks. One time I straight up forgot I ordered something because so much time passed before I received it. Luckyscent needs to get their sh-t together.
Tip for consumers:
Be prepared to struggle
Products used:
Perfume
Marcia P.'s review of LuckyScent earned 2 Very Helpful votes
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Been a customer for 10+ years and have generally had OK experiences with Luckyscent - great...
Will rip you off, send you a broken bottle, then make it your problem and not give any money...
