If there was a 1/2 of star, I would give them that.
Made an order Sunday Feb *******@3pm and had to take the day off so can receive my package today.
Well, between BOSE and UPS made my day by not only NOT delivering my package, but to waste my time and energy.
Won't recommend it.
BOSE don't give you a time frame when your deliver will be, or approximate time "they just say to expect this in such day" UPS claims that their drivers don't have cell phones to comunĂcate with customers, and the only way to get in contact with them is through text" the only solution is to redeliver the package next day "meaning to ask for an extra day off so I can receive my pavkage"
I even told them that I was willing to drive and pick up my package somewhere else, but BOSE/UPS don't give you that option.
Bad experience overall. Asked for a refund from BOSE and told me that this won't be possible until several attempts are make trying to deliver the package.
1/2 of star is my review.
Won't recommend BOSE or UPS to my military family.