My original order came quite quickly, but was too small, so I had to return it for an exchange. I was sent an address label for somewhere in China, paid the postage, as requested, and am still waiting. As one of the other reviewers said, whenever i send an e-mail, the same answer comes back every time. I am currently asking for a full refund, but am not optimistic.
I wanted to give a rating of no stars, but the website does not allow that. That tells you everything really.