Margy G.

Always buy tops form Ross, they are good quality and wear well.

I just received the wedding dress that I had ordered for my daughter and the first thing that tipped me that something was amiss was the very cheap pair of ear rings that were in the parcel and the lack of return address or invoice. Also the packaging was not what I would have expected for a wedding dress. Then we opened it up and our faces dropped. They material was cheap, the style looked nothing like the pictures and the size was no where near UK size specified. I straight away rewrapped the dress an sent an email. Then realised that the after sales email address went to an outlook.com address and not a company address and I decided to bing reviews on vividress and here I am flabbergasted that I was so naïve to buy what I thought to be UK based product complete with the quality assurance and returns policy that I am familiar with. How I wished I had researched it more before buying... we have now wasted 6 weeks and have to start all over again. Lesson learnt, if the price seems too good to be true chances are there is something wrong... no one would wear such an awful dress to their wedding... It also looks like all the positive comments and ratings have come from the owners of the site themselves trying to balance off the comments from genuine customers so I suggest you ignore those and focus only on the negative reviews as those are the truth not fiction.