They advertise as a local family run business but we have learned they are not! I did not receive what I had ordered - but instead got a very much smaller and inferior spray with half dead wilted flowers. I ordered a beautiful spray called the ocean breeze spray. With a white ribbon with blue letters spelling out BROTHER. I called several times trying to rectify the issue but they made zero attempts to resolve this and even after sending an email with pictures. They've told me "another department must review. Such BS. I am disputing the bill with the cc. Please see pics of what we ordered and what we received horrible. They deserve a 0 rating!