Maria W.

I was skeptical to order my dress online but it was my only choice since I wanted this dress. The reason I ordered it from here because of the good reviews and 12 hour shipment guarantee. After 3 days, no tracking number. I contacted them and they said that it was UNDER PRODUCTION because they were out of stock. False advertising! I told them that they guaranteed 12 hour shipment and 3-8 business days for me to receive it and so I expect this to be in my hand by that time. It was a big hassle trying to stay in contact but they expedited my shipping and I received it within 2 days after shipment. However, they altered a large dress to a small waist line and all the dimensions were completely off. It's terrible and I had to go get it altered that cost almost as much as buying this dress. The cup size and the skirt are all extra large and the waist is small. They obviously took an XL dress they had in stock and adjusted the waist to be a small. I'd rather they have posted it was out of stock because I knew once I paid them I wouldn't ever get my money back.
The reason I am giving 2 stars is for fast shipping and staying true to their word for the service. One star that it was the ACTUAL dress instead of some cheap knockoff paper looking version. Taking 3 off for the headache, wrong size and false advertising your company gives its customers. Guarantee I'm going to post this everywhere on the internet because I should at least receive half a refund for the service I received or payment for my alterations of your false measurements