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Ordered stuff online for my dad and it didn't fit. I thought I could return it to the outlet store but found this was permanently closed. Called customer service and they told me I had to pay for the return shipping myself. I complained and they told me this was their new policy and that they would send me a return label with prepaid shipping as a one-time courtesy via email. I never received it. I spent $24.75 on shipping stuff back that I didn't want. I probably won't receive the refund either. It's obvious they're in hot water because of COVID and unfortunately they're taking that out on customers like you and me!
Tip for consumers:
Company will not pay for return shipping!!
Products used:
Nothing fit!
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