Marina g.

16th Saturday December 2023, I went to The Bay "Chanel" counter to purchase a few things.
Three sales persons were there one was with a customer. The other two were doing nothing.
I said hi to the two that was doing nothing, no response, no smile they looked at me like, who the hell are you kind of an attitude.
I asked to buy a product the older sales person said they don't have that. The other one was a Asian person. She was like trying to tell me what kind of brand Chanel was how Chanel don't make new things.
I said to her I got a sample from Holt Renfrew N I'm looking to buy the full size.
While I was still talking to this Asian sales person she just left me. Didn't bother to excuse even. I can understand if I kept on asking questions. She was in such hurry to get rid of me. I was there may be 3 minutes she just didn't want to answer my questions no help at all. Those two sales persons very judgemental.
They treated me differently because of the colour of my skin.i was surprised that attitude from the Asian person.this happened at the Fairview mall point clair Montreal.
The hudson Bay needs to hire people with better values. The needs it's customers. Fortunately for the customers there are other shops that sell fragrances N cosmetic.
I just cut down my list from that horrible counter N went to Sephora who welcome the customers with a smile N treat with care.
They donsell Chenal products but there are other shops just as good as Sephora.thank God for that.
I've asked my family N friends not to buy Chanel from the Bay Fairview point clair.