I ordered invitations for a surprise party weeks in advance before I needed them. My order was taking forever to arrive and it was getting to close to the party so I contacted customer service asking for my money back because I made a Facebook group instead so I could get my RSVP's back in time and they refunded me only my shipping cost of 9$… so now I'm out $140 for invitations I have zero use for because they took forever to ship. Ridiculous. Will never use simply to impress again.