Markita B.

I would have given this website negative stars if I could have. I ordered several items on Black Friday and over a month later I still have not received them. The prices are extremely low, but that does not matter if you can't get your merchandise. You are just giving your money away.

I have tried several times to resolve this with them and DHL but they both just keep sending me automated emails. I tried to contact them through the chat and it just keeps asking for the same information. I tried replying to the automated emails they kept sending and that did not work. I tried contacting DHL and got the same runaround. They do not contact you other than just the automated emails. Don't waste your time with this company. I wish I had seen these reviews before I placed my order.

I ordered some items through Shapermint.com and they used DHL to ship those items. If I had known that was their courier, I never would have ordered anything from them. I have never had anything but trouble with DHL, and I stopped using them years ago. Every time I try to contact them regarding my order, they send me an automated email reply that you cannot used to get through to anyone. Their customer service is horrible. Use any other service, or deliver it yourself, but by all means, avoid DHL!