Thumbnail of user markk2220

Mark K.

Contributor Level

Total Points
83

1 Review by Mark

  • HouseKeep

10/8/22
Verified purchase

Hired them for an "End of a Tenancy" clean. They charged me £200 (2 cleaners came for 6 hours - approx £33/hour - and did an absolutely abysmal job - see the pictures). Their normal charge is £35 for 2 hours for a "clean" for one cleaner. They argued that End of Tenancy is a "special clean" - Rubbish! They charged me double for half the job and when I sent them the pictures (some below) - they said they tried to ring me. And as painters were coming the following day - I had to do it all again myself with my son. They offered me a £25 discount - what a joke. I would advise against using this company.

Products used:
Cleaning Service

Service
Value
Quality

Mark Has Earned 3 Votes

Mark K.'s review of HouseKeep earned 3 Very Helpful votes

Mark hasn’t received any thanks yous.

Mark doesn’t have any fans yet.

Mark isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ramon
2/23/24

I am company in Las Vegas, NV trying to hire cleaners. I paid for 3 months a head and they cancel...

Thumbnail of user benjsross
Ben R. reviewed HouseKeep
10/6/23

I used housekeep for a clean, the cleaner damaged my property, I was not offered a refund and...