Mark M.

BEWARE! My guess would be this is a reseller or drop shipper of parts. I recently needed a replacement part for my LG dishwasher, so I did what most people do and I Googled my model number. ApplicanceParts4All came up with the matching part and the best price. I looked at the photo and my part and they looked to be the same. The part arrived in good condition and when I opened the package I realized that one of the hoses was very short. After some deeper online searching, I realized that the part I needed was slightly different (with a longer hose). I contacted ApplianceParts4All and they provided me an RMA. Their return policy and how they present it is very sketchy. First, you need to pay for the return shipping, which in this day and age is rare, but I get it. Then, the SECOND cost is a 12% restocking fee UNLESS you re-purchase the correct part from them. In my case, LG direct was less expensive than ApplicanceParts4All, so I bought from them. Then, when I received my refund the THIRD fee was they actually removed the INITIAL shipping charge from your refund. So on a $40 part, I should have received about $35 in a refund, but they refunded me $24. Now, yes, we need to read the fine print for all companies, but even in their emails back and forth on the return, their email ONLY states the 12% restocking fee, there is no mention of the initial shipping charge unless you go to their website terms and conditions (its buried in there).