Ordered a part from their website that matched the one we have. Sent us a different part but they insisted this is the correct one. Sent photos of theirs and ours that clearly did not match. After several emails, they now say the one online has been replaced with the one they sent. We are STILL trying to make this part work because after paying for the part, shipping and handling, we would be obligated to pay to send the part back. I also mentioned to them that they need to take the old part off the website.