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After attending a Telstra shop to purchase a quite expensive product we were assured by inhouse staff if there were any issues, we would receive help. The product did not work, the Telstra shop could not be contacted in any way for help by phone or email! When i returned the product to the shop i was belittled & treated quite rudely.
Tip for consumers:
Telstra Australia are one of the worst businesses i have ever dealt with.
Products used:
another company
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