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Made a return over a month ago and no one ever answers the customer service phone and it's been two weeks since I emailed customer service without reply. They still haven't credited my account and I can't know why. Worst customer service for a 'large' company. Never buying online from them ever again.
Tip for consumers:
Don't buy from them online, you won't get your money anytime soon.
Products used:
I bought duffle bag which ended up to be too small.
Mark V.'s review of Herschel earned 4 Very Helpful votes
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I bought my daughter a backpack and lunch kit from here. It was used maybe a month before it...
