- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They only give you a 30 day period to return cores, yet they charge you an astronomical amount for the core so they can make some extra money. I ordered a steering box from them right before covid hit and was not able to return my core. I was legally NOT allowed to cross. I then asked them to consider this as I am able to go down now. Nope, they don't give 2 $#*!s. The guy on live chat was just rude. He didn't care that I was not physically allowed to cross. Just a "Nope, you are past the 30 days." FYI, 30 days is nowhere near long enough. Some guys won't even get to the job until 2 month later. It should be at least a year.
Tip for consumers:
Never going to shop here again and I've spent thousands
Products used:
steering box and they denied my return
Marlon hasn’t received any votes.
Marlon hasn’t received any thanks yous.
Marlon doesn’t have any fans yet.
Marlon isn’t following anybody yet.
Empty.
CarId has no interesting in assisting customers after they have given them money. Even if you...
DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Marlon,
We are extremely sorry for the situation with your order.
When it comes to returns, we have to follow the Manufacturer's instructions. International and non-continental US core returns are accepted, however coordination of return shipping is the responsibility of the client.
Please, email me directly at mila.pa@carid.com with your order details and I will assist you further as well as offer compensation for the inconvenience caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.