Instead of delivering our lunch the driver telephoned to shout at us and tell us he'd put it in the bin. All complaints are met with automated replies and 'bots. If you telephone, a 'bot answers and tells you you're not important enough to bother answering the phone to. If you tweet, a bot promises to look into it and asks for a DM which is answered similarly abysmally by another 'bot. I'm going to take them to the Small Claims Court and expect they will send K9 to defend their case. Just avoid these parasites altogether.