Martine J.

If you're thinking of purchasing then let's hope it fits and you're happy with it because you're screwed otherwise. They refuse to give you your money back, you get a credit note instead. They ignore your comments on social media, take forever to reply to emails, don't refund you & when they do finally reply to emails it's a sarcastic email. Probably the worst customer service I've received in a long time which is a shame.

I am most unhappy about the service and the way they've handled (or failed to handle) my issue however, the products were also very disappointing. I ordered their "Abbie Metallic cardigan dress" and I was gutted because it was absolute nothing like the pictures, no way on earth you could wear it as a dress, it's a cardigan unlike the pictures.

Save yourself the hassle and order somewhere else, the customer service team are absolutely dire.