Thumbnail of user martinw562

Martin W.

Contributor Level

Total Points
80

1 Review by Martin

  • Moonpig

12/6/23

Placed an order a week before it was needed, this was for a silver wedding anniversary. Items never turned up on time. This was due to royal mail. Trying to get any type of response from Moonpig what so ever was an absolute joke. Eventually emailed me a day after it was needed. Luckily a friend at the sorting office tracked it down for me and on the day I needed it. Moonpig customer services seemed to think the service I had received was acceptable.
WOULD NEVER USE THEM AGAIN!

Tip for consumers:
Some sort of support/ timely response from customer services

Products used:
Anniversary card and cyp

Martin hasn’t received any votes.

Martin hasn’t received any thanks yous.

Martin doesn’t have any fans yet.

Martin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kirstieh1
4/9/24

Placed order for a card for my sister's 50th birthday. It arrived promptly but no envelope. What...

Thumbnail of user claudies8
3/12/24

I got a bunch of flowers from Moonpig this morning. It's even worse than last year's Mother's day...