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I have been with trac for 20 years. My husband phone took a $#*! on November 1 2023 was told to send it back and they would replace it. So I did they received the phone one 11/05. I have calling every day and no one still has a tracking number for my phone. Been told no ticket numbers and I gave them 2 different numbers. Been told they done have any phones in the warehouse. Been hung up on 4 times. I feel like this is they are just staling,
Save you money and mind tracphone sold to Verizon now the don't give a $#*!. Very unhappy customer.
Tip for consumers:
Your employees are $#*!s
Products used:
Don’t understand
Maryjo H.'s review of TracFone earned 2 Very Helpful votes
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When I bought a new phone from them I tried to activate it and they were incapable of doing so....
