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I haven't had such a terrible experience in years. I had an issue with online order, they made me go to the physical store, where they were useless, ruined my day. On top of it when I wanted to submit a complaint they sent me some generic message with apologies which had nothing to do with what I complained about. I am glad I never made a purchase and never gave my hard-earned money to these unprofessional useless people.
Tip for consumers:
Chat, phone, facebook, in-store assistance are all equally totally useless.
Products used:
I wanted to purchase a bike for 355GBP and I am glad I did not.
Maryna I.'s review of Halfords earned a Very Helpful vote
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