I have used 3 other server hosting sites and If I wasn't forced into using their servers though underhanded a monopoly I wouldn't touch this site and be happily using one of their competitors. They have no idea what they are doing despite being a older server hosting site and will blame everyone but themselves for any issues that are happening. Just avoid like your life depends on it. If you're banging your head against a wall trying to play a certain dinosaur game. I'm so sorry.
Hello Matt,
We are very sorry about the inconvenience you have experienced with our service.
We would appreciate it if you could please send us via email your Nitrado user ID number, so we can further investigate and corroborate the service and interactions you may had with our support team. You can write us at reviews@nitrado.net.
Thank you in advance, your cooperation will be appreciated.
Sincerely,
Elias