I place my order for astigmatism lenses and waited for about four weeks to get them, and when they arrived one of the lenses was damage it feels like it has a small particle glued to the surface of the contact lense that scratches and irritates my eye they are not bearable to wear. I email them right away to let them know since it was only the next day after receiving them and they did email me back saying that they assure me they were made right and they are not sending me a new lense or a refund. They didn't even give me information to send it back to have it inspected before giving me an answer. QueenContacts DON, T TAKE RESPONSIBILITY FOR A BAD PRODUCT.