Sophia M.

Beware of the model you purchase. Mine has a 1.3mm ring, and it broke after removing a sleeve, which is, from my point of view, not normal.
We called the customer service and had multiple discussions with them, but overall, what came out is that thin ring are not meant to be worn everyday, and that I should remove it when I sleep, shower, train, and so on.

I'm really angry at the fact that they won't offer us anything else than a credit of the value of the ring at the moment of purchase. I mean, first of all, it should have been mentionned somewhere on the website the risks of having a thin ring, and how to take care of it. Nowhere is it mentioned. How was I supposed to know that an engagement ring (which you're supposed to where everyday) has to be taken of pratically always?

Also, there is no way I am purchasing this ring again, as it will break a second time. They suggest us to go with a larger band, which has a higher price of course. I feel like it is not our responsibility to pay more than we were ready to, because of a lack of communication and false advertising.

Anyways, they have beautiful product, just get educated somewhere else before you make a purchase.