I tried Hasbro Pulse for the first time a few days back. But they sent me an open-box item under the ruse of it being new. I caught them on it and they declined to do exchange - some asinine policy of theirs. So I shipped product back to them and have gotten my credit card company involved in case these low-lives dare try to keep my money. I also had written a review of the experience to their site, this was days ago. It hasn't posted of course. As I suspected they clearly silence negative reviews. (The hypocrisy of these type of people.) Anyhoo, I was able to get the product elsewhere for a much better deal (AND free shipping) and will never be buying anything from Hasbro Pulse ever again. Im not a one-strike-out person but that Hasbro Pulse operates more like a sleazy black market operation than a legitimate one...; easy for me to write them off permanently. So thanks Hasbro Pulse - I wouldn't have learned of this better alternative to you were it not for your incompetence.