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Orden was placed 12/09/2022 and as of today, 01/18/2023 I still nothing. No product, no update, no shipping confirmation. When I followed up 12/19/2022 the individual told me, "Thank you for your email. I am sorry to hear this. Your order is still in production at this time and we are sincerely sorry that it's taking so long to ship. Unfortunately, though we hoped to have this shipped out, we cannot guarantee a specific shipping or delivery date. We understand that this is less than ideal. We are working diligently to get this shipped as soon as possible. I sadly do not have an ETA at this time. When this ships you should get an email with tracking." I have followed up again and waiting for a response. No problem taking my money. I would love for this place to be shut down and hope this will deter someone else from being screwed.
Megan H.'s review of LookHUMAN earned 2 Very Helpful votes
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Hi Megan,
Thank you for taking the time to express your concerns here. We are bummed to hear about this issue as your satisfaction is our top priority. We took some time to look into this issue about your particular order and we found out that your replacement was shipped the very next day after receiving your inquiry. We are confident that your order will arrive soon. Please feel free to reach back out to us directly if there are any other concerns that arise.