I received my order of 5 pairs. 2 of them were damaged, so I asked for replacements. I decided to get a different show at the same price due to the overall bad quality of the original choice. Instead of the replacements I asked for I was sent 2 pairs of the ugliest shoes I ever saw. When mentioned I was told " we didn't have the ones you wanted so we sent those ". Ok well I don't want these either and I need still my damaged shoes replaced. Ok, send them back they said. So I asked for a return shipping label and all communications ceased... I still have all the ugly and damaged shoes... and I'm just out my money! Tragic.