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Melba B.

Contributor Level

Total Points
80

1 Review by Melba

CVS
  • CVS

2/25/24

I went to CVS today, the one on ******* Seco Canyon Rd, Santa Clarita. Employee name Kaylane provided terrible costumer service. She was not interactive, not helpful at all, not interactive, no eye contact, she looked like she had not had a shower for a week. She was unwilling to help out or answer questions when we asked her about rewards. She was in a bad mood. We go there often and this is the second time we receive terrible costumer service. This particular store might need a serious costumer service review. I would suggest giving some of these young employees costumer service training. Remind them body language and appearance is important. There is a lot of CVS store around SCV, I would rather go to a different one from now on.

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