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Melissa D.

Contributor Level

Total Points
80

1 Review by Melissa

  • Comcast

5/18/22

I have been a customer for 33 years. In the last two years I started working at home and all was good until January 2022. I had a problem with my modem and brought the old one in and got a new one. When I returned home and set it up it would not allow a work website on the modem. Fast forward to May 2022 and I have spoken to numerous people at Comcast. No one can help me and they blame it on the website owners. I have spoken to them and they were able to look to see if I was blocked from their servers and I am not. It is just this modem. My friend and neighbor both have comcast and use same website and NO PROBLEMS. How can I work like this? No one will help.

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