Customer service is horrible. I put in my meals and they they sent the wrong order, I ended up getting food that I didn't want or order. They wouldn't work with me at all to reship the meals that I ordered. Wouldn't allow me to return the food that I didn't order. They offered me a 25% refund for the inconvenience... This is the second time I've had issues with the customer service and receiving meals that I did not order. When you pay $200 for a meal service, you'd think they'd work with you when they mess up on their side.