HORRIBLE website. Wish I would have read the reviews on it before I ordered something. First I ordered program from them and it took them 20 days to even mail it out. Then it took another 2 weeks to arrive. Turns out it wasn't what I needed after all so I turned around and against my better judgment, ordered Cap star from them. I never received the cap star at all. When it was well past time for it to arrive I called them to see why it had never arrived. I was told that it was in New York (I love in Kentucky). I was then told that I would receive a refund since it had not gotten delivered and that the refund would show up in my account in 3-4 days. Here it is 3 days later and still no refund.