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Melissa N.

Contributor Level

Total Points
80

1 Review by Melissa

  • Ryobi Tools

12/8/23

Bought a vacuum and within a year it stopped working. I reached out to customer service and had the worst experience ever. Finally after hours I got ahold of someone who I had to send proof of purchase to and then he hung up on me. Luckily I had his email and continued to follow up. My vacuum was replaced by a similar one (since it was under warranty) but the piece of garbage they sent me doesn't hold a charge. I have to charge it everytime I use it. Will be purchasing a new vacuum soon and will NOT be using this brand.

Products used:
Vacuum

Service
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