Melissa P.

And I am so disappointed with the way they handled the change to their rewards. They used to send out Visa gift cards that could be used anywhere. It was awesome. They went digital (I get it. Keeping up with the times) but the cards didn't work for me. I tried on more than one website and they never went through. I asked OneOpinion's customer support for help *several* times and got answers like "it's a great card that works on multiple sites" not helpful. I needed them to give actual help not a generic answer. Out of all the people who answered, not ONE person helped talk me through it/explain it... actually help me. I am extremely disappointed in their customer service, their website and the fact that I was loyal for years. They owe me a measly 25 bucks that I'll never see, but they got my opinions. A good survey site is Toluna. I recommend them. OneOpinion ignores you when you have a problem. They were a great company who became unprofessional in a very short time. I am disappointed and don't recommend them.