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Extremely disappointed in NZ Sale, so many times this year I have had issues. Orders unable to be fulfilled, orders MAJOURLY delayed and then false advertising too. I bought the Huggies nappies which said it would ship in 48 hours. More than 2 weeks later they haven't even shipped yet, unable to tell me when they will ship and said I'll still have to wait an additional 7-10 days when they do finally ship. Why advertise it as being a 48 hour shipping time if you can't meet the demands? They are no help when you try to message them, they stick with the same replies and just brush over the problem saying just apologise and say everything is out of their control. Will not be shopping with them any more.
Melody P.'s review of NZSale earned 2 Very Helpful votes
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Hello Melody, Thank you for expressing your feedback regarding the delayed order and also repeated replies to your messages. I do apologies that this has happened when we try to deliver the best we could. I'm glad that yo have address this so that I can raise this to our Management to look into this and prevent from this happening again. This our phone number 049747258, and you may call us directly during business if you need to talk. Thank you.