Can NOT get anyone on the phone. Customer service will not return emails. I live in the country and when a NORMAL, valid online company ships, they warn you when they will not ship to a PO Box. It is not on their website in their shipping section. They finally sent me a message not related to my origional one I sent, when it could have been fixed, and said maybe it went to spam! NOPE, I check spam daily. They then said it was under the section "when will my package arrive" about not shipping to PO Boxes. Every other company checks this before the package even ships out! Charged me shipping and another 10 fee! And canceled the order